home52 – Transportation | Public Assistance

home52 – Transportation

Improving Outcomes. Empowering Change.

*We are currently registering Medicaid adults!

home52 is a new name around town, but the people behind home52 have been working to support the needs of older adults, people with disabilities and caregivers in our community for more than 50 years. You know and trust these people as Council on Aging (COA). Leveraging more than 50 years of experience, we’re experts at helping individuals, families and caregivers manage complex medical and long-term care needs.

Older adults and people with disabilities often need specialized transportation services, including special vehicles, assistive devices, through-the-door, and on-demand service. When local transportation networks can’t meet these unique needs, whole segments of our population experience a decline in health and quality of life.

home52 Transportation manages multiple transportation providers through a centralized transportation coordination system, providing specialized, on-demand and advance-scheduled trips for older adults and people with disabilities.

Additionally, for providers such as hospitals, health systems, dialysis clinics and federally qualified health centers, home52 Transportation can act as a centralized scheduling service, optimizing routes, schedules and vehicles to best meet the unique needs of their riders.

The home52 Transportation Difference

home52 Transportation provides a different transportation experience than traditional commercial, public transit and rideshare services. home52 Transportation was designed to support the unique transportation needs of older adults and adults with disabilities. Our service includes:

Door-through-door service
Same-day ride availability (not available in all areas)
Pre-scheduled and next day scheduled rides
Specialized vehicles
Hands-on-assistance
Live GPS tracking to minimize late arrivals and enhance safety
Automated ride notifications so you will know when your ride is enroute to pick you up
Friendly coordination center staff to help you schedule your ride and answer questions
Communication with your destination if we are running late

“The individuals who ride with us need some level of extra support to travel independently in the community. They may need hands-on support. They may need someone to meet them at their door, assist them safely in and out of the vehicle, and then assist them into their appointment location. Our drivers also manage the rider’s mobility aids, such as walkers and wheelchairs. We use a person-centered approach when providing transportation support by offering the highest level of support to every rider and allowing our riders to choose the level of support they want” – home52 Transportation Manager.

Who Can Ride With home52 Transportation

We currently provide services in Hamilton County, Ohio. We are planning to expand our service area to Clermont County, Ohio in 2025.

In addition, home52 Transportation serves:

Older adults enrolled in certain Council on Aging programs (Hamilton County Elderly Services Program and FastTrack Home).
Low to moderate income older and/or disabled adults who qualify for transportation services provided by grant funding (Note: home52 actively seeks grant funding to help remove transportation barriers for older and disabled adults.) Click here to learn more about Grant Funded Free Transportation Services
Private-Pay riders – Private Pay riders are required to have a credit card. Please call to schedule your ride at 855-546-6352 or click here to complete the registration form and e-mail it to us.

Click here to read home52 Transportation’s Self-Pay Terms and Conditions.

Service Hours

Our coordination center is open from 7:30 a.m. to 4:30 p.m., Monday through Friday. We are closed on holidays. Pre-scheduled transportation is available beyond our coordination center hours. Please call us (855) 546-6352. We are happy to answer your questions.